PRIVACY POLICY

April 1st, 2022

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. Open Kanvases Africa Limited (OKAL) takes your privacy very seriously and firmly believes in handling all personal information availed to us with strict confidentially.

OKAL is committed to respecting, safely handling your information and keeping it private. By “your information”, we refer to any personal data and information that you provide to us, through our website. We collect, process and share this data so that we can provide you with the required solution(s) as we strive to comply with The Kenya Data Protection Act, 2019.

From time to time, we may contact you to seek your consent, to provide additional information in order for us to provide you with further information regarding our solutions. This policy governs the behaviour of our employees, with regard to confidentiality and security of all the data provided by visitors of our website.

By visiting the OKAL website and engaging in other forms of interaction with OKAL, you are accepting the practices detailed in this Privacy Policy.

We will not use or share your information with anyone except as described in this Privacy Policy. The information you share with us is only accessible by authorized employees of OKAL. We do not share, sell nor rent your data with external parties.

WHAT INFORMATION DO WE COLLECT?

When you visit our website, and lodge a request through our ‘Contact Us’ page, we collect details about your name, email address, phone number and organization you represent.

We use your personal information for providing and improving the service. By using the service, you agree to the collection and use of information in accordance with this policy.

OKAL receives and stores various types of information when you interact with us. OKAL and our authorized agents receive and record traffic data on server logs from your browser, which includes OKAL cookie information, your IP address, and pages you requested. We use the traffic data in diagnosing server problems, analyzing trends, and managing our website.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

WHY DO WE COLLECT THIS INFORMATION?

We collect the above-mentioned piece of information to:

– Revert and respond to your queries and address your needs;

– Have an avenue to provide you with information about our solutions and applicable events;

– Maintain and improve our services, and

– We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. 

HOW WE COLLECT INFORMATION

We collect Device Information using the following technologies: 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

    
USER DATA

We will maintain certain data that you transmit to the Site for managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

ENFORCING PRIVACY AND QUALITY OF DATA

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

CHANGES TO THE POLICY

OKAL reserves the right to amend this policy as and when required to do so. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: 1st April 2022